Finding the sweet spot between playful and polished.

Finding the sweet spot between playful and polished.

Finding the sweet spot between playful and polished.

When Google Fiber and Webpass came together under one brand, the challenge was bringing Google's clean, established identity together with the quirky personality that made Webpass unique. Bold shapes, vibrant colors, and a little unexpected humor helped bridge the two, creating a cohesive brand experience without losing its character.

ROLE

Creative Director

scope

Brand Strategy • Creative Direction • Visual Identity • Web Design • Digital Campaigns • Print & Direct Mail • Brand Experiences

Small changes.
Big results.

Rather than wait for a complete website overhaul, I partnered with the UX/UI team to refresh the homepage and simplify the path to sign-up. The targeted improvements brought Google Fiber's visual identity into the experience while creating a clearer, more intuitive buying journey.

+155%

Completed address checks

+15%

Overall conversion

Small changes. Big results.

Small changes. Big results.

+155%

+155%

+15%

+15%

Rather than wait for a complete website overhaul, I partnered with the UX/UI team to refresh the homepage and simplify the path to sign-up. The targeted improvements brought Google Fiber's visual identity into the experience while creating a clearer, more intuitive buying journey.

Completed address checks

Overall conversion

homepage
homepage
product page
product page

Campaign moments that made the brand feel human.

Campaign moments that made the brand feel human.

Campaign moments that made the brand feel human.

Customer testimonial campaign

Customer testimonial campaign

We captured real customer stories in a testimonial video, then extended the quotes and imagery into Uber in-app ads and paid media to reach movers and new residents during a key decision-making moment.

youtube ad
youtube ad
in-app uber carousel ad
in-app uber carousel ad
display ad
display ad

No more resting glitch face

No more resting glitch face

We turned a common video-call pain point into a playful, relatable campaign that spanned direct mail, paid social, and display. The "resting glitch face" message showcased how Google Fiber keeps you looking and sounding like yourself — no lag, no awkward frozen moments.

interactive direct mailers
interactive direct mailers
paid social
paid social
display ad
display ad
interactive direct mailers
paid social
display ad

Direct mail that moves.

Direct mail that moves.

Direct mail that moves.

  1. 01
    Note to Future Self
    A letter from your future self telling you to get Google Fiber Webpass internet even sooner than you did.
  2. 02
    Internet Bill Decoder
  3. 03
    No Nonsense Club
Note from future self

Taking the brand offline.

Taking the brand offline.

Taking the brand offline.

Bringing the brand's playful personality beyond the screen through thoughtful gifts and branded experiences.

valentine's day "wanna be your wifi"
valentine's day "wanna be your wifi"
valentine's day "wanna be your wifi"
post covid "Go outside and play"
post covid "Go outside and play"
"holiday cheers"
"holiday cheers"